Description
Shipping
🎁Free Shipping( orders over $35):
1.Typically takes 7 ~ 14 Business Days.
2. For international shipping, there’s a chance of extended delays due to customs checks and connections with transporters. If the logistics information isn’t updated within 45 days after delivery, we’ll issue a refund or resend the goods. Thank you for your understanding and cooperation.
3.If the delivery date is extended due to customs inspection, it falls under force majeure, and it is beyond our 7–14 day shipping time frame.
4. Applicable Products: Most products are eligible for free shipping.
Note: Items with large volume or high weight, such as building blocks, glass jars, fiberglass, liquids, and battery-containing products, are not eligible for free shipping.
5. Appliable Countries: United States (58 of 62 states), Canada, United Kingdom, Australia, France, Germany, South Korea, Italy, Poland, Belgium, Bulgaria, Denmark, Finland, Greece, Hungary, Netherlands, Slovakia, Sweden, Singapore, Vietnam, Ireland, Japan, Malaysia, Philippines, Portugal, Romania, Spain, Thailand, Austria. ✨Separate Delivery: 1. In case your order includes pre-sale products, regardless of the chosen shipping method, the pre-sale items will be shipped separately using standard shipping once they become available.
6.If delivery fails due to an incorrect address or being unable to contact the recipient, we will handle it as follows:
Re-delivery: If the package is returned due to an incorrect address or the inability to contact the recipient, we can arrange a re-delivery for you. Please provide the correct address after confirming it, and the shipping cost for the re-delivery will be borne by the buyer.
Refund: If you do not wish for a re-delivery, we can process a refund for you, but the shipping and handling fees will be deducted.
Failed Delivery Notification: We will do our best to notify you of the failed delivery via email or phone. Please respond promptly to ensure smooth handling of the situation.
To avoid failed deliveries, please double-check the accuracy of your shipping address and contact number when placing an order. If you have any questions, feel free to contact our customer service team, and we will do our best to assist you!
✨Separate Delivery:
In case your order includes pre-sale products, regardless of the chosen shipping method, the pre-sale items will be shipped separately using standard shipping once they become available.
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